Consultancies and services
Route web enquiries to reps, enforce follow-up SLAs, and close deals with full history.
Verticals· Add-on module
CaptCRM
Pipeline discipline for any sales motion
CaptCRM tracks leads, contacts, opportunities, and follow-ups with SLA-aware stages — plus a service desk, unified omnichannel inbox, and no-code automation rules — standalone or integrated with your vertical apps.
Pipeline discipline
Leads, contacts, and opportunities with stages your team actually follows.
SLA-aware follow-ups + service desk
Never miss a callback or a support ticket — overdue items surface before they go cold.
Automation rules built in
No-code triggers automate follow-ups, assignments, and status changes across the pipeline.
Platform
Built for how you work.
See what CaptCRM looks like in your workspace.
Visual pipeline
Drag leads through stages with full history — who touched what, when, and what happened next.
Unified inbox + service desk
Handle sales conversations and support tickets from the same workspace, with SLA policies on both.
Team dashboards
Rep performance, conversion rates, and SLA compliance in one view for sales managers.
Use cases
Built for real teams.
Support-led teams
Run a service desk alongside sales — tickets, SLA policies, and a unified inbox in the same workspace as your pipeline.
Cross-sell with CaptDeals
Keep generic CRM leads separate from property leads while sharing identity and payments.
“CaptCRM and CaptVoice together cut our response time from hours to minutes. Qualified calls land in the pipeline automatically — no manual data entry.”
Works with
Connect across the universe.
Part of Captverse — one spine, one login
Every app shares CaptIdentity for SSO, users, and roles. Leads, payments, and messages stay on one data spine — no duplicate records.
Captverse · Get Started
Build your business
on one intelligent platform.
Start with the applications you need today and expand as your business grows — one identity, one data layer, one AI brain. No silos, no rip-and-replace.