Horizontal· Add-on module

CaptChat

A full revenue channel, not just an inbox

CaptChat turns business messaging into a sales channel — shared inbox, broadcasts, a visual chatbot builder, click-to-chat ad flows, in-chat commerce, department-based routing, and an AI revenue agent for inbound conversations.

CaptChat as a sales channel

Shared team inbox with department routing — every rep sees context, no lead lost in personal phones.

AI revenue agent + chatbot builder

Inbound chats answered instantly by a no-code bot; qualified conversations routed to your pipeline.

Compliant broadcasts + commerce

Templates, opt-in management, click-to-chat ad tracking, and in-chat commerce that stay within platform rules.

Platform

Built for how you work.

See what CaptChat looks like in your workspace.

Shared inbox

Assign conversations, see full history, and hand off between reps without losing the thread.

Visual chatbot builder

Build automated conversation flows without code — from FAQ deflection to lead qualification.

Campaign broadcasts

Run compliant renewal and nurture drips — replies land in CRM or Deals automatically.

Use cases

Built for real teams.

High-touch sales

Respond to enquiries in chat while keeping full context in CRM or Deals.

Ad-driven acquisition

Track every click-to-chat ad through to conversation and conversion with built-in attribution.

Renewal campaigns

Run compliant broadcast drips and route replies into your pipeline automatically.

“We started with CaptDeals for project sales, then added CaptPay and CaptChat. One workspace, one login — our channel partners finally trust the numbers.”

RM

Riya Mehta

Sales Director · Aravali Habitat

Jaipur, India

Part of Captverse — one spine, one login

Every app shares CaptIdentity for SSO, users, and roles. Leads, payments, and messages stay on one data spine — no duplicate records.

Explore CaptIdentity
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Build your business
on one intelligent platform.

Start with the applications you need today and expand as your business grows — one identity, one data layer, one AI brain. No silos, no rip-and-replace.