High-touch sales
Respond to enquiries in chat while keeping full context in CRM or Deals.
Horizontal· Add-on module
A full revenue channel, not just an inbox
CaptChat turns business messaging into a sales channel — shared inbox, broadcasts, a visual chatbot builder, click-to-chat ad flows, in-chat commerce, department-based routing, and an AI revenue agent for inbound conversations.
Shared team inbox with department routing — every rep sees context, no lead lost in personal phones.
Inbound chats answered instantly by a no-code bot; qualified conversations routed to your pipeline.
Templates, opt-in management, click-to-chat ad tracking, and in-chat commerce that stay within platform rules.
Platform
See what CaptChat looks like in your workspace.
Assign conversations, see full history, and hand off between reps without losing the thread.
Build automated conversation flows without code — from FAQ deflection to lead qualification.
Run compliant renewal and nurture drips — replies land in CRM or Deals automatically.
Use cases
Respond to enquiries in chat while keeping full context in CRM or Deals.
Track every click-to-chat ad through to conversation and conversion with built-in attribution.
Run compliant broadcast drips and route replies into your pipeline automatically.
“We started with CaptDeals for project sales, then added CaptPay and CaptChat. One workspace, one login — our channel partners finally trust the numbers.”
Works with
Every app shares CaptIdentity for SSO, users, and roles. Leads, payments, and messages stay on one data spine — no duplicate records.
Start with the applications you need today and expand as your business grows — one identity, one data layer, one AI brain. No silos, no rip-and-replace.