Rep hours burned on cold lists
Human SDRs dial large batches with low connect-to-interest ratios, and burn out doing it.
AI· Paid AI add-on. Enable on top of CaptCRM and/or CaptDeals, with your own Vapi, Bland AI, or Twilio credentials.
CaptVoice
AI calls that qualify leads, not just dial numbers.
CaptVoice is the AI outbound calling add-on for Captverse. Launch qualification campaigns, place ad-hoc calls, and let AI capture outcomes, summaries, and structured intent, then route qualified and appointment leads straight into CaptCRM and CaptDeals. No CSV exports, no manual follow-up, no separate voice stack to wire up.
Sales teams let CaptVoice make the first call.
Workspaces across real estate and B2B sales use CaptVoice to qualify leads before a human ever picks up the phone.
- Leads dialled per campaign launch
- 500Leads dialled per campaign launch
- Bring-your-own providers: Vapi, Bland AI, Twilio
- 3Bring-your-own providers: Vapi, Bland AI, Twilio
- Before stale queued calls are swept to failed
- 24hBefore stale queued calls are swept to failed
Scale outbound calls
AI voice campaigns that reach hundreds of leads — your reps only talk to qualified ones.
Qualify automatically
Scripts score interest, book appointments, and capture outcomes without manual data entry.
Routes to your pipeline
Qualified leads flow into CaptCRM and CaptDeals — no copy-paste between systems.
The challenge
Every fresh lead is a countdown you’re already losing.
Sales teams rarely lose deals because the product was wrong; they lose them because nobody called back in time, or nobody called at all. Outbound breaks down in the same few places, every time.
Inconsistent qualification
Scripts and dispositions vary by rep, so pipeline stages stop reflecting real intent.
Manual CRM logging
Outcomes get typed in late, or never, so conversion data can’t be trusted.
No scale without headcount
Outbound volume grows linearly with hiring cost.
Disconnected voice tools
Standalone dialers and AI voice vendors need brittle Zapier or API glue to update your pipeline.
Platform
An AI caller that already knows your pipeline.
CaptVoice isn't a bolt-on dialer that dumps results into email or a spreadsheet. It's built into Captverse, so it shares identity, lead intake, notifications, and pipeline updates with CaptCRM and CaptDeals from day one. Launch a campaign against either pipeline, attach a qualification script, and let CaptVoice place the calls, capture the outcome, and wire qualified results back into the right record automatically.
Call log with summaries
Stored summary, transcript text, duration, and disposition for every conversation — review what AI said and how leads responded.
Automatic CRM routing
Scored outcomes update pipeline stages the moment a call completes.
Key benefits
Everything an AI SDR should do, wired into your pipeline already.
Higher Rep Productivity
Humans talk to qualified and appointment-set contacts first, not cold lists.
Faster Speed-to-Lead
New CRM and Deals leads get dialed in campaign batches without waiting on desk capacity.
Cleaner Pipeline Data
Outcomes and summaries write straight into Captverse, not a side spreadsheet.
Controlled AI Spend
Daily quotas, rate limits, and BYO providers keep economics predictable.
Native Spine Wiring
Qualified and appointment outcomes update CaptCRM or CaptDeals with notes, activities, and assignee alerts automatically.
Core features
AI outbound calling, without the integration project.
Everything you need to launch, qualify, and route outbound calls from one workspace.
Outbound AI Campaigns
Launch batch qualification calls against a CaptCRM or CaptDeals lead list with one script.
- Up to 500 leads per launch
- CRM or Deals targeting
- Async campaign progress
Ad-Hoc Place Call
Dial a single contact immediately, without launching a full campaign.
- One-off qualification
- Optional CRM lead link
- Same reconcile path as campaigns
Provider BYO
Connect your own Vapi, Bland AI, or Twilio account and keep vendor billing transparent.
- Encrypted credentials
- Credential test endpoint
- Key rotation anytime
Call Log & KPIs
Review outbound health and dispositions without leaving Captverse.
- Status and outcome filters
- 30-day KPI summary
- Stored summary and duration
Outcomes & Disposition Normalization
Provider-specific language gets mapped into canonical dispositions automatically.
- Qualified, appointment, callback, not interested
- Provider alias mapping
- Reliable automation conditions
Post-Call AI Analysis
Optional Claude-powered analysis turns raw summaries into structured next actions.
- Interest level scoring
- Next-action extraction
- Feeds prioritization queues
CRM & Deals Spine Wiring
Positive outcomes update the linked record and notify the right assignee, automatically.
- CaptCRM qualify and log activity
- CaptDeals notes and status advance
- Assignee notifications
How it works
From connected provider to routed lead, in four steps.
1
Connect
Admin adds Vapi, Bland AI, or Twilio credentials in Voice Settings and tests them.
2
Launch
Manager builds a campaign with a script and targets CaptCRM or CaptDeals leads.
3
Reconcile
The provider places each call; a webhook reports status, outcome, and summary back to CaptVoice.
4
Route
Qualified and appointment outcomes wire into the linked CRM or Deals record and notify the assignee.
Integrations
Connects to the pipelines and providers you already run.
CaptCRM (inquiry targeting and spine wiring)CaptDeals (property lead targeting and spine wiring)CaptIdentity (entitlement and role-based access)VapiBland AITwilioAnthropic Claude (optional post-call analysis)Zapier / REST API
CaptVoice campaigns are separate from CaptCampaign, which handles attribution and link tracking. CaptVoice does not integrate with CaptPay; no payment collection happens through voice calls. Zapier and the REST API cover anything not listed here.
Use cases
Built for real sales motions.
Qualify web inquiries overnight
Launch a CRM-targeted campaign so reps start the morning on warm inquiries instead of a raw list.
Handle a portal lead burst
Dial hundreds of fresh CaptDeals leads in capped batches after an ad launch, without hiring temporary dialers.
Book appointments at scale
Point the script at calendar-ready meetings; appointment outcomes notify closers with full call context.
Trigger automation after every call
Let call_completed events feed CRM drip sequences and follow-up rules automatically.
Security & compliance
Guardrails built for production dialing.
Provider API keys and call summaries encrypted at rest.
Daily dial quota (default 500 per workspace) and write rate limits.
Stale queued calls swept to failed after 24 hours.
Do-not-call and consent fields respected on CaptDeals dialing paths.
Tenant-scoped campaigns, calls, settings, and webhook URLs.
CaptVoice provides technical controls. Call recording laws vary by provider and geography; regulatory compliance for outbound calling remains an organization-wide responsibility. CaptVoice stores summaries and transcript text, not audio recordings; native recording playback is not a current feature.
“We used to lose leads overnight because nobody called back before 9am. Now CaptVoice qualifies them while we sleep, and by the time my team logs in, the warm ones are already flagged in CaptDeals.”
FAQ
Frequently asked questions
Is CaptVoice included at signup?
No. CaptVoice is a paid AI add-on, enabled after approval or entitlement. CaptDeals and CaptIdentity core are available at signup.
Which phone providers are supported?
Bring-your-own Vapi, Bland AI, or Twilio credentials in Voice Settings.
Which pipelines can CaptVoice update?
CaptCRM inquiries and CaptDeals property leads. Each campaign targets one or the other, not both.
Do you store call recordings?
CaptVoice stores encrypted summaries and transcript text from provider webhooks. Native in-app recording playback is not a current first-class feature; providers may retain audio on their own side.
Is there a limit to how many leads I can call?
Yes. Campaign launches cap at 500 leads, and a daily dial quota applies per workspace (default 500 unless configured otherwise). Rate limits also apply.
Part of Captverse — one spine, one login
Every app shares CaptIdentity for SSO, users, and roles. Leads, payments, and messages stay on one data spine — no duplicate records.
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